The Point’s Starbucks a weak link
April 17th, 2003 by Ted
The Starbucks corporation announced last year that all but the smallest of its stores would be fitted with a wireless hub for users of laptops and other Internet-able devices. So I waited for our own Starbucks to get it.
Today I called the nine Starbucks stores in Pinole, Hercules, El Cerrito, Berkeley and Emeryville. Each had a T-Mobile Hotspot installed months ago. A random check in rural areas of the state found the wireless Internet hubs installed even there.
The local store manager, Deborah Edwards, had no explanation. The Point Starbucks has seating, so it’s supposed to have a Hotspot. She suggests you complain to corporate headquarters. Call 1-888-796-JAVA.
Edwards insists the store is doing well otherwise.
